Restaurant & Room Service

Scan. Order. Served.

SuiteOrder turns every table and every room into a point of sale. Guests scan a QR, order from their own phone — dine-in, takeaway, delivery, pre-order or charged to the room — and each order lands live on the kitchen display. No app, no waiting, no re-keying.

Book a free demo See how it works

From the scan at the table to the ticket on the kitchen pass — and the charge on the folio — SuiteOrder runs the whole ordering journey on one connected platform, whether you're a single café or a hotel with full room service.

Built for

Restaurants, cafés & hotel room service

Guest experience

QR ordering — no app, no login

Fulfilment

Five ways to order, one dashboard

Core capabilities

Everything from the scan to the kitchen pass.

The guest menu, checkout, payment, kitchen and reporting — connected end to end, so front of house and kitchen always read from the same live order.

QR menu ordering

Guests scan a QR at the table, counter or in their room and order from any phone — no app, no login. A mobile-first menu with photos, dietary tags, allergen labels and modifiers.

Live kitchen display

Every order appears instantly on the kitchen screen with a timer, table or room number, modifiers and special instructions — bumped from New to Preparing to Ready to Done.

Menu builder & AI import

Build menus, categories, products and modifiers with images, prices and availability windows. Mark items sold out in one tap — and turn a PDF or photo menu into a live one with AI import.

Online payments

Take secure card payments through Stripe or Xendit, or let guests pay at the counter. Swap providers per venue without touching code, with surcharge and promo-code handling built in.

Sales reporting

Sales by date, fulfilment type and payment method. Top-selling items, refunds, QR-scan performance and tax breakdowns — so you know what's working and what to change.

Roles & multi-venue

Owner, manager, staff, kitchen and finance roles with granular permissions. Run multiple venues from one login — each venue's menu, orders and data fully isolated.

Room service → folio

Order from the room. Charge to the folio.

The one thing generic ordering apps can't do: post a room-service order straight to the guest's account. SuiteOrder was built for hospitality, so charge-to-room is native — not bolted on.

Per-room QR · auto PMS posting

No phone calls, no dockets, no re-keying.

Each room gets its own QR. The guest scans, orders, and the charge posts straight to their room account through your property management system — while the kitchen sees the room number and the order together.

Per-room QR codes with guest-surname validation
Automatic charge-to-room posting via PMS integration
Works with SuiteSupports, Cloudbeds and Opera
Revenue-centre tracking for clean, reconciled accounting
Reception never re-keys a single room-service order

Fulfilment types — dine-in, takeaway, delivery, pre-order, room service

Guest folio each room-service order posts to, automatically

Book a demo

See every table and room turn into an order.

Book a free demo and watch SuiteOrder run end to end — QR menu, live kitchen display, payments and charge-to-room — with your venue's own menu loaded in. No commitment, just a clear look at how it fits your operation.

Book a free demo Email the team