● A hospitality-specific CRM and sales activity platform built for hotel teams. Track every sales action, manage group quotations with AI, analyse production and market segments, and run targeted campaigns — all in one place.
Generic CRMs aren't built for hospitality. SuiteSupports CRM speaks your language — rate negotiations, group RFQs, market segments, RevPAR, and month-end reporting are all first-class features.
Log every client interaction — calls, meetings, site inspections, proposals, and rate negotiations. Track deal status from Lead through to Won or Lost, with follow-up date reminders and deal value forecasting.
Paste a group inquiry email and AI extracts all key details — agent, dates, rooms, rates, PAX, suggested pricing, rationale, and a ready-to-send reply draft. One click to populate the full quotation.
Full production reporting by company, travel agent, or all accounts. Current year vs. prior year comparison with revenue delta, production rankings, trend graphs, and CSV export.
Visualise revenue by main and sub-market segments with trend graphs and breakdown tables. Track budget allocation against actuals and identify which segments are over or underperforming.
Daily occupancy, ADR, and RevPAR — past and forward. Room type distribution, revenue forecasts against plan, and demand anomaly alerts that flag opportunities before they're missed.
Build and send targeted marketing campaigns across Email, SMS, and WhatsApp from your own guest database. Full HTML EDM builder, campaign archive, and performance tracking — no third-party tool required.
AI-powered group quotation extraction and a built-in multi-channel campaign engine are hospitality-specific capabilities that set SuiteSupports CRM apart from every generic sales tool.
Your sales team receives dozens of group RFQ emails. Instead of manually filling quotation forms field by field, paste the email — AI reads it and populates everything in seconds.
Most CRMs require a separate tool for marketing. SuiteSupports CRM includes a full campaign builder with your guest database already connected — no data export, no third-party cost.
Every function a hotel sales and revenue team needs, connected in a single tab-based workspace. No switching between tools — no data lost in translation.
Run targeted campaigns across three channels directly from your guest database — no separate marketing platform, no data export, no extra subscription.
Full HTML visual EDM builder. Upload images, write copy, preview your email, and send to a filtered guest list — all from within the CRM.
Short, high-impact text campaigns with near-100% open rates. Perfect for flash promotions, last-minute availability, and seasonal offers.
Text-first campaigns with optional image attachments sent via WhatsApp — the highest-engagement channel for hotel guests across Asia and the Middle East.
SuiteSupports CRM is designed so that every member of the hotel's commercial team has exactly the view they need — without stepping on each other's workflows.
Log every client touchpoint, track your pipeline from lead to won, manage group RFQs with AI assistance, and never let a follow-up fall through the cracks — all in one place.
Monitor RevPAR, ADR, and occupancy trends in real time. Analyse production by segment, compare current year against prior year, and spot demand anomalies before they become problems.
Get a single-screen view of hotel performance — segmentation, production, forecast, and NPS. Generate month-end reports with one click and walk into ownership meetings fully prepared.
Book a free demo and see SuiteSupports CRM running with your hotel's data. We'll walk through every module — from AI group quotations to month-end reporting — at your team's pace.